Our Inspection Process Before Shipping Restaurant Furniture
From raw materials to pre-shipment photos — 7 quality checkpoints at every stage
International buyers consistently cite two fears: sample quality not matching the batch, and no accountability after payment. Our quality control process is designed to eliminate both — with documented checkpoints at every production stage.
Why Commercial Furniture Needs Stricter QC
Home furniture is used gently by a small household. Commercial restaurant and hotel furniture is used by hundreds of customers per day, moved constantly, cleaned repeatedly and expected to perform for 5–8 years without structural failure.
A chair that passes a home-use test can fail in a commercial environment within months. Our quality control process is calibrated for hospitality environments — not residential ones.
Our Step-by-Step Quality Control Process
Raw Material Inspection
All incoming timber, metal, foam, fabric and hardware are checked before production. We verify wood moisture content, foam density, fabric abrasion rating and hardware corrosion resistance.
Frame Structure Inspection
Completed frames are load-tested before upholstery. We check joint integrity, glue bonds, corner block reinforcement and metal weld quality. Frames failing this stage are returned for rework.
Upholstery & Finishing Check
Upholstery is inspected for alignment, tension, edge wrapping, seam straightness and surface consistency. Pieces are matched against the confirmed sample for colour, texture and pattern.
Dimensional Verification
Every piece is measured against the approved drawing. Seat height, overall height, depth, width and leg position are checked and recorded. Tolerances of ±5mm on critical dimensions are enforced.
Colour Confirmation
Batch colour is checked against the original sample under controlled lighting. For multi-location projects, all units are manufactured in the same batch to eliminate inter-batch colour variation.
Packaging Inspection
Each piece is individually wrapped, corner-protected and packed in reinforced export cartons. We record weights and dimensions for freight calculation and verify protection is adequate for the shipping route.
Pre-Shipment Photo Documentation
Before loading, we photograph every packed item alongside the shipping list. Photos are sent to the buyer for final confirmation. Nothing leaves the factory without buyer sign-off.
International Compliance Options
Fire Safety Standards
- EN 1021-1 / EN 1021-2 (Europe)
- BS 5852 (UK)
- TB 117-2013 (California, USA)
- NFPA 260 (USA)
Durability Standards
- EN 16139 (commercial seating)
- BIFMA (North America)
- Custom load-testing available
Low-Emission Materials
- CARB Phase 2 compliant panels
- TSCA Title VI compliant plywood
- E0 / E1 grade panel options
- Low-VOC adhesive options
Responsible Sourcing
- FSC certified timber available
- PEFC certified materials available
- Traceability documentation
Documents Available Upon Request
For project-specific requirements, we can provide test reports, material certificates, compliance declarations and production documentation. Please specify your destination market when enquiring.
Request Compliance Documents
Send us your drawings. We'll reply within 24 hours.
Floor plans, mood boards or a single photo are enough to start. We come back with suggested pieces, dimensions and a quotation.
